Proprietary Technology
SmartClear™: Deeper UPS Diagnostics, Finished on the First Visit
SmartClear is EOLA Power's proprietary diagnostic platform. Our field service engineers run it on every service call to see what is happening inside your UPS, clear the alarms that follow routine component replacements, and put real data in your report. Work that used to mean a second service visit gets done on the first one, by the engineer already standing in front of your equipment.
What It Means for You
The Alarm Gets Cleared. The Unit Gets Serviced. You Keep Running.
SmartClear is not something you buy. It is how EOLA engineers finish the job on the same visit.
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Alarms cleared on the first visit
After a battery, fan or capacitor replacement the alarm often stays on the display. Our engineers clear it before they leave your site.
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One partner across mixed fleets
Most facilities run more than one UPS brand. SmartClear works across the brands in your facility, so EOLA can be your single service partner instead of one contract per brand.
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Repairs finished in one visit
When a repair calls for a replacement part, our engineer completes the job and returns the unit to normal status on the same visit instead of scheduling a second one.
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Real data from inside the unit
Event logs and advanced diagnostics on every visit. Your field service report shows what is happening inside the system, not just what a visual inspection can see.
Why It Exists
Independent Service Without the Factory Wait
Most independent service companies can replace batteries and components. Where most of them stop is the moment the alarm stays on the display or the repair needs more than a part swap. The customer ends up scheduling a second visit and waiting for it.
EOLA Power built SmartClear to end that wait. It is developed and owned by EOLA, and it is carried only by EOLA field service engineers. It gives them a deeper look inside the unit than a visual inspection can, and the ability to close out the job before they leave.
We are factory trained and authorized on ABB and Riello. Add a 100% W2, self-performing field team and a 4-hour or less on-site response, and you get one independent partner that finishes the job on the first visit.
A typical independent service visit
- The service visit ends with an alarm still on the display
- A second visit scheduled to clear it
- One service contract per UPS brand
- A visual inspection and a checklist
- Repairs that stop at the part swap
With EOLA and SmartClear
- Alarm cleared on the same visit
- One engineer, one visit, one invoice
- One partner across every brand in your facility
- Event logs and diagnostics in your field service report
- Diagnostics on every visit, on a PM or a 2 AM emergency call
On Site
What SmartClear Looks Like on a Service Visit
Four situations our customers run into every week, and how they end when an EOLA engineer is on site.
Battery replacement
The Replace Battery alarm comes off the display
New batteries are installed and tested, and the Replace Battery alarm is cleared on the spot. You do not wait for a second visit to make the display match the work.
Fans and capacitors
Component alarms reset before we leave
Fan and capacitor replacements are routine end-of-life work. With SmartClear the alarm resets as part of the same visit, so the unit returns to normal status with the repair.
Emergency calls
Diagnosed on arrival, not on the second dispatch
On an emergency call, the engineer runs diagnostics as soon as they reach the unit instead of coming back with different tools. Faster root cause, faster return to normal status.
Event logs and diagnostics
Data in your report, not just a checklist
During service we download the event log and run advanced diagnostics. The findings go into your field service report so you can plan repairs and capital with real information.
Trusted Across All Major UPS Manufacturers
Brands We Know and Service
How to Get It
SmartClear Is Included
SmartClear is not sold separately. It comes with every EOLA service engagement where it applies.
Preventative maintenance programs
Scheduled PM visits with diagnostics and event logs in every report.
Repairs that end with a clean display
Component and board replacements finished on the same visit.
24/7/365 with a 4-hour or less response
Diagnose and clear on site instead of waiting for a second dispatch.
SmartClear
Frequently Asked Questions
SmartClear is EOLA Power's proprietary UPS diagnostic platform. It gives our field service engineers advanced diagnostic capability across the brands we service, including the ability to clear the alarms that follow routine component replacements and to document what is happening inside the unit. It is developed and owned by EOLA Power.
24/7/365 Emergency Service
Need an engineer on site now?
Live emergency phone support and a 4-hour or less on-site response.
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